Refund policy

Returns & Exchange Policy  

At KicknThrift, we take immense pride in delivering nothing short of perfection. However, should our offerings not meet your discerning standards, we extend a gracious opportunity for returns or exchanges under the following provisions:  

1. Conditions for Returns & Exchanges  
   - Items must be in their pristine, unworn, and unaltered state, accompanied by original tags, packaging, and proof of purchase.  
   - A valid order confirmation or receipt is requisite to proceed.  

2. Timeframe for Consideration  
   - Requests shall be honored within [7] days from the date of delivery.  

3. Initiation Process  
   - To commence a return or exchange, kindly notify our Concierge Team via [info@kicknthrift.com or WhatsApp # 00923217201999 or through your account dashboard.  
   - Upon approval, detailed instructions for the return shall be dispatched to you.  

4. Refund & Exchange Protocol  
   - Refunds will be diligently processed to the original payment method within [7] business days of receiving the returned merchandise.  
   - Exchanges are contingent upon stock availability. Should your desired item be unavailable, a refund or store credit will be graciously offered.  

5. Exclusions & Special Notes 
   - Final sale items, bespoke creations, or marked non-returnable goods are regrettably exempt.  
   - Return shipping fees are the customer’s responsibility, unless the return stems from an oversight on our part.  

For further assistance, our dedicated Customer Relations Team remains at your disposal. Contact us at [info@kicknthrift.com or WhatsApp 00923217201999], and we shall endeavor to resolve your inquiry with the utmost expediency.  

We extend our deepest gratitude for your patronage. At KicknThrift, your satisfaction is our most cherished pursuit.